Email · Sender Information

Your sender details now stick when you add recipients

You can fill in the From name and From address, jump straight to Recipients to add people manually, and come back — the sender is still there. It is saved for you automatically the moment you leave the tab.

Confirmed working — verified against production data

~1 min, no audio (captions are on screen). Sign in → type the sender → add two manual recipients → return to Sender Information → the sender is retained.

The Email Sender Information screen for the Ciatta Thompson HD33 organization, showing From name 'Ciatta Thompson HD33', From address 'ciatta@ciattathompson.com', and Reply-to 'ciatta@ciattathompson.com' all filled in after returning to the tab. — Back on Sender Information after adding recipients: From name, From address and Reply-to are all still filled in.

What was reported

On the Email blast screens, if you typed your sender details on Sender Information and then went to Recipients to add addresses manually, the sender details were not saved. Coming back to Sender Information showed the fields blank again, so the sender never stuck.

What was actually wrong

The Email builder throws each tab away when you leave it, to keep the screen light. Every other tab was told to save its work on the way out — the Create & Edit design tab did this — but the Sender Information tab was not. So the details you typed were discarded before they were ever written down, and re-opening the tab rebuilt it from the old, empty record.

What changed

Leaving the Sender Information tab now saves the subject, From name, From address and Reply-to automatically — no Save button needed.
The screen then re-reads the saved record, so when you return the fields show exactly what you entered.
The auto-save is quiet: a half-finished form on the way out will not pop up a warning or a success message.

If you had the page open before this fix: reload the Email tab once so it picks up the update.